Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-tools-for-automotive-customer-engagement.livebursts.com (hereafter referred to as “AI tools for automotive customer engagement,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://ai-tools-for-automotive-customer-engagement.livebursts.com), applications, services, and products. Please note that this privacy statement does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for users engaging with:

  1. Our applications and services as authorized users.
  2. Visiting websites linked to this Privacy Policy.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details related to your account creation and management.
  2. Payment Information: Data necessary for processing payments, including card details (encrypted) and billing addresses.
  3. Financial Information: Transaction records and financial data required for accounting and fraud prevention.
  4. Purchase Information: Records of products or services purchased from us.
  5. Mobile Device Identifiers: Unique device identifiers that help us recognize your device.
  6. Location Data: Information about your physical location when you use our location-based services.
  7. Feedback: Responses and comments provided by users to improve our services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  9. Product Information: Details about products or services that you interact with on our platform.

We collect this data through direct user input, interactions with our applications and services, and automated technologies like cookies and tracking pixels. Third parties may also share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes. Cookies are categorized as:

  1. Strictly Necessary: Essential for the functioning of our services, ensuring basic interactions.
  2. Preferences: Remembering user preferences to personalize content.
  3. Analytics: Tracking site usage to improve our services and understand user behavior.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

The retention period for personal data is determined by the purpose of collection and legal requirements. We retain data as long as needed for these purposes and then securely delete or anonymize it.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including:

  • Access to your data and its use details.
  • Requesting rectification or erasure of inaccurate or incomplete data.
  • Restricting or objecting to the processing of your data for certain purposes.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated decision-making processes.
  • Filing appeals or complaints with our privacy team and relevant regulatory authorities.

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: contact@ai-tools-for-automotive-customer-engagement.livebursts.com
  • Address: [Provide postal address]